Terms of Service

Last updated: 9 November 2026

These terms

These terms cover your use of this website and the quotations and orders that follow from it. By using the site or placing an order you accept them. Where a signed order confirmation or contract sets different terms, that document takes precedence over this page.

Use of this website

You may read, download and print pages for the purpose of evaluating and specifying our products. You may not copy the content into another website, catalogue or database, or present it as your own, without written permission.

Product images, drawings and data on this site are indicative. Dimensions, ratings and tolerances are confirmed on the quotation and on the drawing issued with the order, not on the web page.

Quotations

A quotation is valid for thirty days from its date unless it states otherwise, and is subject to the material and freight costs at the time of order. Quotations are prepared against the drawing, load case or sample you supply; if the requirement changes, the quotation is reissued.

Nothing on this website is an offer capable of acceptance. An order becomes binding when we confirm it in writing.

Orders and acceptance

Orders are accepted in writing, against a drawing or part number agreed by both sides. Where a customer drawing is used, the customer is responsible for its dimensional and load content; we check it for manufacturability and raise any conflict before production starts.

Prices and payment

Prices are quoted in the currency stated on the quotation and exclude duties, taxes and any bank charges outside our own. Unless agreed otherwise, payment is by bank transfer with a deposit before production and the balance before shipment.

Late payment may suspend production or shipment. Title to the goods passes on full payment; risk passes as set out below.

Delivery and risk

Delivery dates are given in good faith and are counted from the later of the order confirmation and receipt of the deposit or approved drawing. Risk passes according to the Incoterms 2020 rule named on the quotation; if no rule is named, risk passes when the goods are handed to the carrier.

Where delivery is delayed by us beyond the agreed date, our liability is limited to the freight cost of the affected shipment, and does not extend to consequential loss such as lost production or penalties under another contract.

Inspection and claims

Inspect the goods on arrival. Damage or shortage in transit must be noted on the carrier’s document at the time of delivery and reported to us in writing within seven days. Any other claim, including a dimensional dispute, must reach us within fifteen days of arrival, with photographs and the packing list reference.

Warranty

Our products are warranted against defects in material and workmanship for twelve months from delivery, or for the period stated on the order confirmation. The warranty covers repair or replacement of the defective item; it does not cover freight, dismantling, lost production or any other consequential cost.

The warranty does not apply where a ring has been mounted on a flange outside the flatness stated in the drawing, run without the specified grease or re-lubrication interval, been subject to load beyond the quoted rating, or been modified or repaired by anyone other than us.

Drawings and intellectual property

Drawings, models and process documents we issue remain our property and are supplied for the purpose of the order only. They may not be passed to a third party or used to obtain the same part elsewhere. Customer drawings remain the customer’s property and are used only to make the ordered parts.

Confidentiality

Technical and commercial information exchanged during an enquiry is treated as confidential by both sides and used only for that enquiry. This does not cover information that is public, already known to the receiving party, or required to be disclosed by law.

Limitation of liability

To the extent permitted by law, our total liability for any claim arising from an order is limited to the value of the goods supplied under that order. We are not liable for indirect or consequential loss, loss of profit, loss of production or damage to the customer’s machinery.

Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence.

Governing law

These terms are governed by the laws of the People’s Republic of China. The parties will attempt to resolve any dispute by discussion first; if that fails, the dispute is referred to the competent court at our place of business, unless the order confirmation names another forum or an arbitration clause.

Changes to these terms

We may update this page as our products and processes change. The version in force for an order is the one published on the date the order is confirmed.

Contact

Questions about these terms, or about an order already placed: sales@link-b2b.com.